• LocationDoncaster
  • Salary£20,330 to £21,777
  • Contract TypeFull Time
  • Closing Date28th August 2022

Job summary

The Division of Surgery and Cancer Services would like to invite applications for a Band 3 Medical Secretary within Ophthalmology.

The post will be based across sites at Doncaster (Mon-Wed) and Bassetlaw Hospital (Thurs- Fri)

This is a permanent, full time position supporting the Ophthalmology teams to ensure the smooth running of the offices.

The post holder will work as a Medical secretary team to provide effective and efficient support to clinical teams, maintaining robust systems in place for administrative management of patient pathways.

 

Main duties of the job

The post holder will be responsible for checking, monitoring and progressing all aspects of the patient pathway in line with clinical instruction and in accordance with national and local waiting times, liaising directly with the consultant and delegated members of the consultant team, using information reports to assist

They will have expert knowledge of the various patient pathways which include the 18 weeks Referral to Treatment (RTT) rules and ensure application of this knowledge, promoting best practice amongst peers and offering guidance for clinical teams. They will work closely with other members of the clinical admin teams, Team Leaders and the Data Quality Team to ensure consistent approaches are applied to RTT validation

They will have skills in all areas of administrative functions to enable them to support the patient pathway, using Standard Operating Procedures (SOP's) to ensure that functions of the role are carried out correctly and consistently within given timescales

 

About us

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is one of Yorkshires leading acute trusts, serving a population of more than 444,000 across South Yorkshire, North Nottinghamshire and the surrounding areas.

Hosting three main hospital sites and a number of additional services, the Trust is one of only six Teaching Hospitals in Yorkshire and trains 25% of all medical students in the region, in addition to 30% of all other healthcare professional students.

A modern and forward-facing Trust employing over 6,600 members of staff, the hospital provides a full range of local hospital services across Doncaster Royal Infirmary in Doncaster, Bassetlaw Hospital in Worksop, Montagu Hospital in Mexborough.

In February 2020, the Trust was rated Good by the Care Quality Commission, an accreditation which applies to the organisations four hospital sites.

 

Job description

Job responsibilities

  • Oversee all aspects of the patient pathway liaising as appropriate with other members of the clinical administration team for timely and accurate system recording, in line with clinical instruction and with national and local waiting time targets.

  • Use information reports/Patient Target List (PTL) to perform appropriate checks and co-ordinate next appointments/activities in line with clinical instruction/local/national agreed waiting times, working closely with consultants and delegated members of team to manage capacity effectively.
  • Undertake appropriate checks to ensure all clinical outcomes have been recorded correctly and timely on the PAS system, taking basic corrective action when required via agreed standard operating procedures.
  • Ensure all results/correspondence/equipment is made available for clinical activities
  • Identify any patterns and trends with incorrect recording/missing data, liaising directly with other members of clinical administration teams to educate and correct to ensure validity of Trust information reports/patient pathway status, referring to the Team Leader as and when required
  • Use knowledge to provide guidance on pathway coordination to promote awareness amongst colleagues and clinical teams to support the development of a Right First Time culture
  • Provide consultants with required information to allow informed clinical decisions to be made in line with pathway status/waiting time position

 

Person Specification

Qualifications

Essential

  • Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification
  • RSA III or NVQ III or suitable equivalent level administrative qualification
  • ECDL or equivalent qualification

Desirable

  • Business Administration Level II Apprenticeship

Interpersonal Skills

Essential

  • Ability to assimilate new practices and knowledge
  • Ability to deal calmly and diplomatically with a range of personalities and situations
  • Proactive, self-motivated and with a positive approach to work
  • Flexible and adaptable
  • Team Player with a professional approach to work and colleagues; able to develop good working relationships

Desirable

  • Awareness of Trust policies and protocols

Organisational Skills

Essential

  • A methodical and organised approach to work
  • Accurate data entry, typing and checking skills
  • Ability to work under pressure to meet deadlines
  • Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
  • Excellent verbal and written communication skills

Knowledge/Experience

Essential

  • Previous experience working in a clerical/administrative role
  • Knowledge of medical terminology
  • Experience of working within a busy/demanding environment
  • Demonstrable working knowledge of Microsoft packages including Word

Desirable

  • Knowledge of Referral to Treatment Patient Access Policies and Procedures
  • Understanding of patient priorities and targets in relation to appointments and waiting times